Support Center
Get Help
Email Support
For technical issues, feature requests, or general inquiries:
📧 Email address is displayed in reverse order for privacy protection
Response Time
We typically respond within 24-48 hours during business days.
Frequently Asked Questions
How do I use the timer feature?
Tap the timer icon next to the play/pause button when the bottom sheet is closed. Select your desired duration (5, 10, 15, 30, 45, 60, or 90 minutes), and the app will automatically pause all sounds when the timer expires.
Can I mix multiple sounds?
Yes! WildTone allows you to mix multiple nature sounds by adjusting individual volume sliders. Create your perfect ambient soundscape by combining rain, ocean waves, birds, and other sounds.
Does WildTone work in the background?
Yes, WildTone is designed for background playback. You can minimize the app, lock your device, or use other apps while your nature sounds continue playing. You can also control playback from the lock screen and Control Center.
How do I save my favorite sound combinations?
WildTone includes preset functionality that allows you to save your favorite sound combinations. Adjust your preferred volumes, then save them as a preset for quick access later.
The app isn't working properly. What should I do?
Try these troubleshooting steps: 1) Force-close and restart the app, 2) Restart your device, 3) Check for app updates in the App Store, 4) Ensure iOS is up to date. If issues persist, contact us at es.olocinnas@ofni (email reversed for privacy).
Is there a subscription or in-app purchases?
No! WildTone is a one-time purchase with no subscriptions, ads, or in-app purchases. You get full access to all features and sounds forever.
System Requirements
iOS Requirements
- • iOS 14.0 or later
- • iPhone, iPad, and iPod touch
- • 50 MB available storage
- • Background App Refresh enabled (recommended)
Optimal Experience
- • Use headphones or quality speakers
- • Enable silent mode compatibility
- • Allow notifications for timer alerts
- • Stable internet for initial download